CERTIFICATE III IN BUSINESS (BSB30107)

CRICOS Course Code:
067411E

Duration: 26 weeks full time (includes 6 weeks holidays)

Purpose: This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Opportunities: Customer Service Advisor, Data Entry Operator, General Clerk, Typist, Word Processing Operator, Administration Assistant, Information Desk Clerk, Receptionist

Entry Requirements: Year 12 or equivalent or qualify for mature-age entry (over 20 years old at the time of enrolment)
International students: IELTS 5.5 or equivalent
Entry Requirements for the course will depend on the Australian Department of Immigration and Citizenship (DIAC) assessment level for the country.  At present, countries are classified from Level 1 through to Level 4. See DIAC website: www.immi.gov.au for more details on Assessment level requirements for your country.

Completion: Upon successful completion of this course you will receive a nationally recognised Certificate III in Business (BSB30107). Students who do not complete all units may be eligible for a Statement of Attainment in partial completion of a Certificate III in Business (BSB30107)

Units: To gain Certificate III in Business (BSB30107) you must successfully complete all the following

Unit Codes

Unit Name

Type

BSBOHS201A

Participate in OH&S Process

Core

BSBITU302A

Create electronic presentation

Elective

BSBWRT301A

Write simple documents

Elective

BSBCUS301A

Deliver & Monitor a service to customers

Elective

BSBITU306A

Design & Produce Business Documents

Elective

BSBITU304A

Produce Spreadsheet

Elective

BSBADM311A

Maintain Business Resources

Elective

BSBCMM301A

Process Customer Complaints

Elective

BSBWOR301A

Organise personal work priorities and developments

Elective

BSBFLM303C

Contribute to effective workplace relationships

Elective

BSBINN301A

Promote innovation in a team environment

Elective

BSBDIV301A

Work effectively with diversity

Elective


Delivery Methods: This program is delivered entirely off-the-job at the college campus. It contains face-to-face training led by theory classes and practical sessions involving small groups and individual activities.
For each unit, candidates are provided with training manuals, which includes materials used in the training sessions, assessment materials and reference materials.
In addition to scheduled classroom based assessment, learners may be required to complete assessment activities in their personal time and bring it to their next class for discussion, oral presentation etc. These assessment activities may include:
• Knowledge quizzes
• Research exercises where learners learn and are assessed through project-based exercises

Assessments Methods: Includes demonstration, questioning/tests, written assessment, projects and other appropriate assessment methods depending on the study unit.

Tuition Fee per course: Please refer to current Price List.

Course Delivery Location:   Level 3, 3 Waverley St, Bondi Junction NSW 2022, Australia

Pathways: On completing this qualification students can choose carious pathways. They can either opt to study ‘Certificate IV in Business - BSB40207’ / ‘Diploma of Business - BSB50207’ further or they might try and look for a job in these areas - Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer, Typist, Word Processing Operator, Administration Assistant, Clerical Worker, Information Desk Clerk, Office Junior, Receptionist.

National Recognition: Mercury College recognises relevant qualifications issued by other RTOs. There is no fee for National Recognition. Where the qualification was gained more than 3 years ago we reserve the right to check that competence is current. This may involve the applicant in undergoing a challenge test. 

Recognition of Prior Learning (RPL) is an assessment process that enables an applicant to gain recognition of skills and knowledge regardless of how they were achieved. This may include formal or informal learning, work experience or general life experience. In order to grant RPL Mercury College assessor must be confident that the applicant is currently competent against the units of competence in the qualification. The evidence to demonstrate this may include certificate, references from past employers, testimonials from clients and work samples. Where RPL is granted you do not have to participate in further training and assessment for skills and knowledge that you already possess. There is a fee for RPL assessment. Further information regarding RPL is available on request.

Overseas experience and qualifications
All applicants seeking to establish the relationship between their overseas qualifications and an Australian education qualification in the Australian Qualifications Framework will be directed to National Office of Overseas Skills Recognition (AEI-NOOSR). AEI-NOOSR is a part of the Department of Education, Employment and Workplace Relations (DEEWR) and is the Australian National Information Centre, part of an international network providing authoritative information and advice on recognition of qualifications. Once the application has been assessed by AEI-NOOSR the college will then be able to accept and process the internal RPL application.