Q: If I wish to find out if my student has paid their next instalment who do I contact?
A: Contact Accounts Receivables at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
State the following information:
• Student’s Name
• Which college enrolled
• What they are study (Course Name)
We will reply back to you in a few days.

Q: If I wish to advertise in newspapers with your logos do I need approval?
A: Yes, we must see copy of your advertisement. Email it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Q: If I wish to do radio, TV, billboard advertising in my country can I call for support?
A: Yes of course, as long as there is commitment from agent side to deliver the required students.

Q: As an agent what do I need to explain to students?
A: You need to make sure that:
• The students read and understand the student handbook and pre-enrolment information.
• The students understand the enrolment process, sign the application form and acknowledge the enrolment agreement.
• You explained course requirements, course outcomes, course description, course outline, course prerequisites, including minimum English proficiency for VET enrolments
• Students understand their payment schedule of fees & pay on the due dates
• You clearly explained when the course starts, what time students need to attend orientation, and College deferral policy.
• You clearly explained visa conditions and students’ obligations.

Q: If I run out all brochures and need some more what do I do?
A: Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and request brochures with full address details.

Q: If I wish to become a registered agent what shall I do?
A: Download agent representative form, fill it in, scan it and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Q: How long after I have signed the agreement will I get my copy of the agreement, certificate of authority and brochures to promote?
A: About 2 weeks

Q: If I wish to arrange a student seminar in my office can I call for support for brochure etc.?
A: Yes, please contact your designated marketing manager or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Q: If I wish to print your brochures in my country using your artwork what shall I do?
A: Email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request the artwork and other relevant details.

Q: If I like to place a large standup banner in my office of your company will you provide one or shall I print it?
A: Both either way we can work on this.